The Freevoice Call Center provides a full suite of call center options including ACD, unlimited queues, and call recording. A live queue dashboard and detailed reporting brings call center management to a clearly defined science. Live or automated voice answering is routed by defined times, rules, and variables. Additional phone numbers allow multiple business or marketing campaigns be answered uniquely and tracked in the reports.
Remotely monitor live users or simply record all calls.
Everyone is connected with instant messaging and online call control tools.
Precise Billing so your calls are billed for your exact usage and nothing more. You will never have to guess at costs or loose unused minutes.Costs are easy to understand and only consist of three items. One Account, phone numbers, and calls.
Unlimited training and support ensures you have the knowledge and access to update your system without waiting on anyone. Our easy admin interfaces lets you add users, phone numbers and menus in seconds
Our Consultants will evaluate your current bill to show you an exact match against your current carrier. With your past call records we can show you how unlimited plans for most companies go largely unused and per feature pricing adds up to far beyond what you could be paying.